Important information for Halifax, Lloyds and BoS


Urgent update from Coventry Building Society

Apologies, we are currently experiencing issues with our telephony system. With immediate effect, please can all queries including requests for funds be emailed to - where the matter will be handled by our teams. We will advise you once the phone lines are active again.

Nationwide CoT Issue

There is an ongoing issue with some Nationwide Requests for Funds/CoTs in that there is a higher number of rejections than normal, though the majority are being processed as expected. The issue is not an issue with Lender Exchange. Nationwide and their integration partner are aware of the situation and working to resolve it as soon as possible. No other lenders are affected by the issue and CoTs can be submitted as normal.