Redemption Statements for NRAM, Bradford and Bingley, Mortgage Express, Melanite Mortgages, Morag Finance, Topaz Finance and Landmark Mortgages - now LIVE!

Notices

Redemption Statements for new brands - now live!

Following on from our message last week, we’re pleased to announce that NRAM, Bradford and Bingley, Mortgage Express, Melanite Mortgages, Morag Finance, Topaz Finance and Landmark Mortgages are now actively using the Redemption Statements feature within Lender Exchange. This feature should now be used for all redemption statement requests made to the above brands. The response will also be provided via Lender Exchange and you can typically expect the response within 2 working days. When requesting a redemption figure from NRAM, Bradford and Bingley, Mortgage Express, Melanite Mortgages, Morag Finance, Topaz Finance and Landmark Mortgages via Lender Exchange, you’ll need to tick a box to confirm that you have your client’s consent to obtain the redemption statement. However, you will still need to upload a copy of the signed authority to complete your redemption statement request. If you wish to receive a notification once a response has been sent you can use the Notification Management feature to manage which email addresses the notifications are sent to, providing up to five email addresses. We hope to announce that more lenders wish to make use of the service in the coming weeks and months and will of course keep you updated on any forthcoming changes.

LBG – Removal of Paper CoT Submissions

Following the successful launch of digital Certificate of Titles on Lender Exchange, we are pleased to advise that the majority of our completions are being processed through this new digital channel. As of Monday 10th January 2022, we will no longer accept any Certificate of Title that is submitted through any other route ie. Paper Certificate of Title submitted via fax/email. This change will be for Halifax, Lloyds and Birmingham Midshires. At this time there will be no changes made for the Scottish Widows brand. Over the next couple of weeks, if we receive a paper Certificate of Title we will be in contact with you to advise the correct process and discuss the reason for not submitting through the Lender Exchange digital route. If for any reason you cannot submit your Certificate of Title through Lender Exchange please contact us via e-mail at ConveyancerSupport@lloydsbanking.com or call us on our dedicated conveyancer support line 0345 8500 306 and choose option 4.

Coventry Building Society – Christmas Hours

The Coventry Building Society would like to advise you of a change to their Christmas business operating hours. For December 2021 extended holidays have been offered to all staff at the Society meaning for both Christmas Eve and New Year’s Eve the Society will be closed. Therefore when setting completion dates please bear this in mind.